Privacy Policy
At Theo Tactics, we value and respect the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services, including gaming console repairs, game server hosting, and gaming chair repairs.
1. Information We Collect
We collect personal information when you visit our website, make a purchase, or contact us for services. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, shipping address, details.
- Usage Information: Details of how you interact with our website, including IP address, browser type, and pages visited.
- Transaction Information: Information related to purchases or services you request, such as repair services or game server hosting.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- To provide services: We use your information to fulfill repair requests, process game server hosting, and address any customer service needs.
- To improve our services: Your feedback and usage data help us improve our offerings and customer experience.
- For communication: We may use your contact details to send updates, confirmations, and promotional offers related to our services, with your consent.
3. How We Protect Your Information
We take the protection of your personal information seriously. Our website employs industry-standard security measures, including encryption and secure servers, to protect your data during transmission and storage. We restrict access to your personal data to authorized personnel only.
While we take all necessary precautions, please note that no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to maintain a high level of protection.
4. Sharing Your Information
Theo Tactics will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and providing our services. These third parties are contractually obligated to use your information solely for the purpose of performing services on our behalf and are required to maintain its confidentiality.
We may also disclose your information when required by law, such as to comply with legal obligations, protect our rights, or in response to a lawful request by public authorities.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that help us analyze website traffic, remember your preferences, and improve website functionality.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of some website features.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by Theo Tactics. This Privacy Policy applies only to our website. We recommend reviewing the privacy policies of any third-party sites you visit.
7. Data Retention
We retain your personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When your data is no longer needed, we will securely delete or anonymize it.
8. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data that we hold.
- Correct: Request correction of any inaccurate or incomplete information.
- Delete: Request deletion of your personal data, subject to legal obligations.
- Opt-out: Unsubscribe from promotional emails or communication by following the opt-out instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us using the contact information below.
9. Changes to This Privacy Policy
Theo Tactics reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on this page with an updated date at the top. Please review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at [email protected].